Nightlab Tech

Nightlab Tech / Replies & enquiries

Replies & enquiries · WhatsApp, Instagram, website chat

Reply to every enquiry, even at midnight.

Customers buy from whoever replies first. We set up instant answers on WhatsApp, Instagram and your website, save every lead in one place, and hand the chat to you when a real conversation is needed.

Free call, no obligation. You speak to Ayush, the founder.

Sounds familiar?

What owners tell us before we start.

Customers buy from whoever replies first.
We type the same answers all day: price, stock, delivery.
Messages are spread across WhatsApp, Instagram and the site.
Night and Sunday enquiries wait until Monday.

Watch one enquiry, start to finish.

Pick a channel. Each replay shows the instant reply, the lead being saved and the moment the chat comes to you.

Example conversation. Not a real customer.

Want this for your business?

Book a free call

What it handles.

Set up, tested on real cases and handed over to you.

  • Price, stock, size and delivery questionsAnswered instantly, in your words
  • Instagram comment to DMA reply goes out when someone comments “price?”
  • Catalogue sharingSent on WhatsApp so ordering is one tap away
  • Every lead savedName, number and need land in a sheet or CRM
  • Handoff to youYou get a WhatsApp ping when a person is needed
  • After-hours repliesNight, Sunday and holiday enquiries still get an answer
  • One inboxWhatsApp, Instagram and site chat in one place

How it works.

Four steps, with a fixed quote before any paid work.

  1. Free call30 minutes with Ayush to hear what you need.
  2. We map itA written plan and a fixed quote. You decide.
  3. We build and testOn real cases from your business, not demos.
  4. It goes liveYou approve it, we train your team and stay on call.
You own itYour number, accounts, site and data stay in your name.
No surprise billsTool and platform costs shown before you commit.
A person, not a ticketCall or WhatsApp the person who built it.
Ayush took complete ownership of the product development for us and it was a great relief considering we did not have techies in the founding team.
Vinay NikamFounder, NashAgri

Questions.

Anything else, ask on the free call.

Will customers know it’s a bot?

Replies are written in your voice and pass to you or your team as soon as a real conversation is needed. You can take over any chat at any time.

Do I need the WhatsApp Business API? Will my number get blocked?

For automation we use the official WhatsApp Business Platform through an approved provider, set up correctly so your number stays in good standing. We explain the options on the call.

Do I keep my number?

Yes. The number and accounts stay in your name, and if you ever move provider, they go with you.

What will the tools cost each month?

It depends on your message volume and channels. You see the exact monthly tool costs before you commit to anything.

What happens if something breaks?

You message Ayush directly. No ticket queue.

Tell us what has to work.

Book a free 30-minute call. If we are not the right people, we will say so and point you to someone who is.